“In the telecommunications industry, digital transformation is essential to enhance customer experience, optimize operations, and drive innovation.”
– Gartner
In today's competitive landscape, manufacturers face relentless pressure to optimize operations, reduce costs, and enhance agility. Captiv empowers manufacturers to meet these demands head-on. We deliver intelligent, data-driven solutions that transform production processes, streamline supply chains, and unlock new levels of efficiency. By leveraging cutting-edge technologies like AI, IoT, and automation, Captiv helps manufacturers build the factories of the future, today.
Supplier Network Scale
- A Large Number of suppliers (400,000 Suppliers), spread across the Globe
- This metric, taken from the case study, demonstrates Captiv’s ability to handle complex, large-scale manufacturing ecosystems.
Cost
Reduction
- 35% Reduction in cost by Repurposing Resources
- This shows the direct financial impact of Captiv’s solutions in optimizing resource allocation.
Productivity Improvement
- 45% Improvement in productivity
- This highlights the efficiency gains achieved through Captiv’s solutions.
Reduction in Machine
Down time
- 30-50% based on Mckinsey
Boost in
throughput
- 10-30% increase based on Mckinsey
Captiv's telecom solutions empower providers to
Enhancing Customer Experience Through Digital Engagement
Captiv’s solutions enable telecom providers to deliver exceptional customer experiences by creating unified platforms that connect various systems and channels. This integration allows for a 360-degree view of customer data, enabling personalized interactions and proactive service delivery. By developing mobile applications, web portals, and customer experience platforms, Captiv empowers telecom companies to provide seamless and convenient access to services, ultimately increasing customer satisfaction and loyalty.
Optimizing Operational Efficiency with Automation and Integration
Captiv’s solutions focus on improving operational efficiency by automating mundane tasks and modernizing legacy systems. Through API and microservices implementation, disparate systems are integrated, eliminating data silos and manual processes. This automation reduces human errors, rework, and operational costs, while significantly improving productivity. By providing tools for HR/Workforce management, Purchase management, and Supply Chain management, Captiv ensures streamlined internal operations.
Driving Innovation and Growth Through Digital Marketplaces
Captiv facilitates the creation of digital marketplaces that enable telecom providers to offer a wider range of services beyond traditional connectivity. These platforms integrate various services, such as digital city council services, digital health platforms, digital financial platforms, and digital retail platforms. By creating a centralized, integrated, and smart digital marketplace, telecom companies can increase their customer base, drive new revenue streams, and become central players in the digital ecosystem.
Transform your telecom operations and drive digital growth.
Beyond accounts payable, Captiv delivers solutions that span the entire manufacturing value chain. From optimizing shop floor operations with IoT and robotics to enhancing supply chain visibility with AI-powered analytics, we provide manufacturers with the tools they need to achieve operational excellence and drive sustainable growth.